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Privacy Policy

Effective Date: March 20, 2025

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At The Craftary, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase from our store.

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Information We Collect

We collect the following types of information:

  • Personal Information: Name, email address, shipping/billing address, phone number, and payment details when you place an order or sign up for updates.

  • Non-Personal Information: IP address, browser type, and usage data to improve site performance and user experience.

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How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Send you order updates and customer service responses

  • Deliver newsletters or promotional emails (if you opt-in)

  • Improve our website, products, and services

  • Comply with legal requirements

We do not sell or share your personal information with third parties, except as needed to process payments, fulfill orders, or comply with legal obligations.

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Third-Party Services

We use trusted third-party services such as payment processors, email marketing platforms, and website analytics tools. These providers only have access to the information necessary to perform their functions and are obligated to keep your data secure.

 

Cookies & Tracking

We use cookies to:

  • Keep your shopping cart updated

  • Analyze website traffic and user behavior

  • Improve site functionality

You can choose to disable cookies in your browser settings, but this may affect your browsing experience.

 

Email Marketing

If you sign up for our newsletter, we may occasionally send you promotional emails. You can unsubscribe at any time using the link at the bottom of any email or by contacting us directly.

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GDPR Compliance (for EU Visitors)

If you are a resident of the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR), including the right to:

  • Access, update, or delete the personal data we hold about you

  • Withdraw your consent at any time

  • Object to certain processing of your data

  • File a complaint with a supervisory authority

We process your personal data only when we have a lawful basis to do so, such as your consent, a contract, or a legitimate interest.

To exercise any of these rights, please contact us at hello@thecraftary.com.

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Your Rights

You have the right to:

  • Access or update your personal information

  • Request that we delete your data (except where we are legally required to keep it)

  • Withdraw your consent for email marketing

To exercise any of these rights, contact us at hello@thecraftary.com.

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Security

We take reasonable steps to protect your personal information. However, no method of transmission over the internet is 100% secure. We encourage you to use secure networks and strong passwords when shopping online.

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Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date.

 

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
Email: hello@thecraftary.com

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