Shipping Policy

Effective Date: March 20, 2025

We work hard to get your order to you as quickly and efficiently as possible. Please review the details below for information about processing times, shipping options, and tracking.

Order Processing

All orders are processed within 7 business days (excluding weekends and holidays).
You will receive a confirmation email with tracking information once your order has shipped.

Shipping Options & Delivery Estimates

Standard Shipping: 3–5 business days (after processing)
Expedited Shipping: 2 business days (after processing)
International Shipping: 5–10 business days (varies by destination)

Please note: delivery times are estimates and may vary due to carrier delays, holidays, weather, or other unforeseen circumstances.

Shipping Rates

Free U.S. shipping on orders over $100
Flat-rate and calculated shipping options are available at checkout based on your location and selected method

Order Tracking

Once your order ships, you will receive an email with your tracking number.
You can track your package through the carrier's website, such as UPS or USPS.

Shipping Issues & Lost Packages

The Craftary is not responsible for lost, stolen, or delayed packages once they leave our facility.
If your order is marked “delivered” but you haven’t received it, please contact your local carrier first.
If additional assistance is needed, feel free to contact us at hello@thecraftary.com, and we’ll do our best to help.